majadunkel7
Audi A7 Steering Controls Dead: Quick Fix Guide
Summary of the thread
The multifunction steering controls on a 2020 Audi A7 stopped working, with diagnostics showing an error code. A similar issue was resolved by replacing a worn ribbon cable in the steering column, a common problem due to repeated steering wheel rotation. This repair requires professional handling due to airbag components. After the fix, the steering controls functioned properly, and any initial error codes cleared up after system recalibration.
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4 comment(s)
majadunkel7 (community.author)
Thanks for sharing your experience. I had the exact same steering controls issue with my 2020 A7 last winter. The connectivity problem turned out to be a faulty ribbon cable in the steering column, just like yours. Got it fixed and havent had any problems with the multifunction steering since then. Do you remember roughly how much the repair cost? Also curious if you experienced any other steering-related issues afterward? My control module threw a few unusual codes the first week after the fix but has been stable since.
kurt_keller13
Glad to help with your steering control issue. Had the repair done just last week and the electrical fault with the multifunction steering wheel was completely resolved. The total cost came to 95 Euro for fixing the defective cable connection in the steering wheel. Since the repair, the control module has been working flawlessly with no error codes showing up. Its pretty common to see some temporary codes right after this type of repair while the system recalibrates, so your experience matches what the technician mentioned. The steering column repair was straightforward once they identified the exact connection point that failed. Vehicle diagnostics showed everything running normally after a full system reset. No other steering-related problems have surfaced since then. Sounds like we both had good outcomes with this fix. The control module readings should stay stable now that the cable connection is properly restored.
majadunkel7 (community.author)
Thanks for the cost info. After reading your response, I finally took my car to a certified shop last Thursday. The malfunction indicator was spot on, they found a worn sensor issue in the steering controls. Total bill came to 120 Euro which included a full diagnostic scan and cable replacement. The mechanic was thorough and showed me the damaged parts. Definitely better than my previous repair experiences. They completed everything in about 2 hours and reset all the electrical fault codes. Really relieved I got it fixed. The steering controls are working perfectly now, and the vehicle diagnostics are all clear. Thanks again for helping me make the decision to get it checked out properly.
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AUDI
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A7
kurt_keller13
Recently dealt with similar steering controls failure on a 2017 Audi A5. The control module readings showed connectivity issues through the steering column. The multifunction buttons worked intermittently at first, then completely stopped responding. Initial vehicle diagnostics revealed a fault in the ribbon cable connecting the steering wheel controls to the main control module. The cable had worn out from repeated steering wheel rotation. This is actually a common wear point in these models. The fix required partial disassembly of the steering column to access and replace the ribbon cable assembly. While not a major repair, it needs proper tools and expertise since it involves working with airbag components. The steering column itself was fine and didnt require replacement. Important: The airbag system must be properly deactivated before any steering wheel work. This isnt a DIY job due to safety systems involved. The repair took about 3 hours at the shop, including testing all steering controls and resetting the error codes. A qualified technician should inspect it, as leaving it unfixed could affect other steering wheel functions over time.