TobiasRider
BMW Z4 Bluetooth Woes: Solutions From Fellow Owners
Summary of the thread
A 2013 BMW Z4 owner is experiencing Bluetooth connectivity issues, including connection failures, dropped calls, and audio interruptions. The problem may be due to the Bluetooth module needing a software update and recalibration, as suggested by another BMW owner who faced similar issues. The recommended solution is to have the car's software updated and the hardware checked for loose connections, which previously resolved the issue for another owner.
Did this summary help you solve your problem?
4 comment(s)
TobiasRider (community.author)
Thanks for sharing that! Mine's at 160470 KM and had its last service just 2 weeks ago, but they didn't check the Bluetooth system. The error message just says "Connection failed" or sometimes nothing at all, the phone just won't connect. I've tried resetting the iDrive several times but no luck. It started about a month ago, first with occasional drops, but now it's pretty much unusable. I'll probably have to take it in for that software update you mentioned. Really hope it's just that and not a hardware issue. Did they have to keep your car for long when they did the update?
ManiBerg
Hey again! Thanks for the follow-up. Yeah, those symptoms sound exactly like what I dealt with. My car had around 145000 KM when the issue started, so pretty similar situation. For the software update, they only needed my car for about 2 hours, I just hung around at the workshop's waiting area. The technician mentioned it's a pretty common issue with our generation of BMWs, especially once they hit higher mileage. The Bluetooth module tends to get a bit finicky over time. Just to add, before the update, I also tried doing a complete phone unpair/repair cycle and even factory reset my phone, but nothing worked until they updated the module's software. Since your symptoms are so similar (especially that "Connection failed" message, got that all the time!), I'm pretty confident you're looking at the same fix. Quick tip though, when you take it in, make sure they check the module's hardware too. Mine was fine, but sometimes there can be loose connections that need to be secured. Better to have them check everything while they're at it. Keep me posted on how it goes! Always good to share experiences with fellow BMW owners.
TobiasRider (community.author)
Thanks so much for all the details! That's really reassuring to hear. I'll definitely get it checked out this week and make sure they look at both the software and hardware aspects. You've saved me a lot of worry, was thinking it might be something major! Really appreciate you taking the time to share your experience and the tips. I'll try to remember to come back and update once it's fixed, might help other Z4 owners too. Thanks again for the help!
rmh_community_comment_box_header
community_crosslink_scanner_headline
community_crosslink_scanner_intro
community_crosslink_scanner_title
community_crosslink_scanner_price
community_crosslink_rmh_headline
community_crosslink_rmh_intro
community_crosslink_rmh_title
community_crosslink_rmh_subtitle
community_crosslink_rmh_brand
BMW
community_crosslink_rmh_model
Z4
ManiBerg
Hey there! I've got some experience with BMW connectivity issues on my 2015 M4 (also had a 435i before). I'd say I have some decent experience working with these cars. Had a similar Bluetooth nightmare, constant disconnects and pairing failures. Took it to my regular workshop and turns out the Bluetooth module needed a software update and recalibration. Cost me about 45 Euro and fixed the problem completely. No more connection drops since then! Before you head to the shop though, could you share: What error messages you're getting exactly? Have you tried resetting the iDrive system? Did this start suddenly or gradually get worse? This info would help figure out if you're dealing with the same issue I had.