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melinaraven86

Galaxy keyless entry and starting issue

Hey, I'm having a weird issue with my 2022 Ford Galaxy Hybrid, it's got just over 100,000 km on the clock. I'm getting an error message stored, and now the keyless entry is busted – can't unlock or lock the car with the button anymore! I can't start the engine unless the key is physically in the ignition. Any ideas what’s going on? I'm pulling my hair out!

Summary of the thread

A 2022 Ford Galaxy Hybrid is experiencing issues with keyless entry and starting, requiring the key to be physically in the ignition. A possible cause could be a faulty connection to the bumper antenna, which affects the keyless system. Checking the wiring and connectors around the antenna is suggested, but due to the complexity, consulting a professional mechanic is recommended for a proper diagnosis and repair.

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4 comment(s)

emmasky6

Sounds familiar. I had a similar problem with my old Audi A4. The symptoms were almost identical. It ended up being a faulty connection to the bumper antenna. Have you checked the wiring and connectors around the antenna itself?

melinaraven86 (community.author)

Bumper antenna, huh? Where exactly is that located? And how would I even go about checking the wiring? I'm not exactly a car mechanic, so please explain simply!

emmasky6

On my Audi, it was behind the rear bumper cover. I suspect it's in the same area on the Galaxy. Honestly, unless you're comfortable removing the bumper cover and fiddling with wiring, I'd suggest taking it to a workshop. From experience, it's a pain to get to, and you could make things worse. This might be a defective cable or plug connection. I paid 95€ for the fix on my old A4

melinaraven86 (community.author)

Thanks so much for the info! 'Bumper antenna' gives me a place to start. I think you're right; best to leave this to the pros. I'll book it in with a mechanic and mention the antenna connection. Hopefully, it's a quick and cheap fix!

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FORD

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GALAXY