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jan_fuchs10

VW Crafter Transmission Failing After Poor Service

My transmission is acting strange lately, shifts feel rough and delayed, plus the warning light just came on. The automatic gearbox went into emergency mode yesterday. Running a 2020 VW Crafter diesel with about 80000km. I suspect worn transmission oil might be the culprit since my last mechanic experience was not great. Has anyone dealt with similar transmission performance issues? What should I look out for when getting it checked?

Summary of the thread

The 2020 VW Crafter experienced rough and delayed shifting, with the transmission entering emergency mode, likely due to worn transmission oil following a poor service. The issue was confirmed to be caused by degraded transmission oil and metal particles in the fluid, affecting the solenoids and transmission control module. The solution involved a transmission flush, new hydraulic fluid, solenoid cleaning, and control module recalibration, restoring normal transmission performance. Regular maintenance every 60,000 km is recommended to prevent future issues.

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4 comment(s)

fionahimmel4

Had similar transmission performance problems with my 2017 VW Transporter TDI. The symptoms matched exactly, rough shifting, delayed response, and emergency mode activation. The root cause was indeed related to transmission oil degradation, but there was more to it. Diagnostic tests revealed the transmission control module was receiving incorrect voltage signals due to contaminated hydraulic fluid. The transmission oil had broken down and created deposits, affecting the solenoids and pressure control. The fix required a complete transmission oil replacement, solenoid cleaning, and control module recalibration. This was not a minor issue, neglecting it could have led to complete transmission failure. The worn transmission oil had already caused minor damage to several internal components. Key warning signs to watch for: Delayed engagement when shifting from park to drive, Rough or inconsistent shifting patterns, Transmission warning lights, Unusual noises during gear changes Recommend getting a specialized transmission diagnostic test. Have them check the oil condition, pressure readings, and computer fault codes. Make sure they use the correct transmission oil specification for your Crafter.

jan_fuchs10 (community.author)

Thanks for sharing your experience. My Crafter is booked in next week for a full diagnostic. Your description really helps since the symptoms match what Im seeing. The automatic gearbox issues are making me nervous about bigger problems developing. Did you remember roughly what the repairs cost you? Also, has everything been working smoothly since the fix? Just trying to get an idea of what Im potentially looking at cost-wise and whether the transmission performance stays good after servicing. Hearing about the hydraulic fluid contamination makes me think I should insist on having the solenoids checked too, not just a basic transmission oil change. Better to catch any issues early.

fionahimmel4

Thanks for asking about the follow-up. After seeing the mechanic, they confirmed the automatic gearbox issues were indeed linked to worn transmission oil, just as suspected. The full diagnostic revealed an undervoltage problem affecting the transmission control unit. The total repair came to 240€, which included a transmission flush and fresh hydraulic fluid. This was actually less than expected given the symptoms. The transmission oil replacement made an immediate difference, the rough shifting completely disappeared. Its been running perfectly for 6 months now with no transmission performance issues whatsoever. The automatic gearbox shifts smoothly and the warning lights have stayed off. You definitely made the right call planning to have the solenoids checked. A proper transmission oil service should always include inspecting those components. For your upcoming service, make sure they do a complete transmission flush rather than just a basic oil replacement. This helps remove any contamination that could affect the solenoids. The investment in proper maintenance now helps prevent more expensive repairs later.

jan_fuchs10 (community.author)

I took it to the shop yesterday and the diagnosis matched exactly what you described. The slipping transmission symptoms were definitely caused by degraded transmission oil, plus they found some metal particles in the fluid, not a good sign. The full service cost me 320€, which included a transmission flush, new hydraulic fluid, and cleaning of the solenoids. They also recalibrated the transmission control module since they found some irregular voltage readings. The difference is like night and day. The transmission performance is back to normal, shifts are crisp, and the warning light is gone. The mechanic showed me the old transmission oil, it was much darker than it should be. Really glad I got it checked when I did. They recommended regular transmission maintenance every 60000km to prevent similar issues. Going to stick to that schedule from now on. Thanks again for helping me understand what I was dealing with, saved me from potentially bigger problems down the road.

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CRAFTER