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paulathunder1

5008 Handsfree Microphone Issue

My 2013 Peugeot 5008 diesel (294135 km) has a hands-free microphone problem. Telephony is impossible, and there's an error stored. Could it be the infotainment system?

Summary of the thread

A 2013 Peugeot 5008 owner experienced a hands-free microphone issue, rendering telephony impossible and storing an error. The problem was linked to excessive ambient noise and a potential infotainment system failure. A similar case was resolved by replacing the infotainment system at a workshop, which restored functionality.

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4 comment(s)

elisakaiser6

I had something similar on my 5008! Super annoying. Was your ambient noise also off the charts? I couldn't even use voice recognition.

paulathunder1 (community.author)

Indeed, the ambient noise is excessively high, making voice recognition unusable. Did you ever resolve the error permanently, or did it keep recurring?

elisakaiser6

Sounds like the same problem I had. Mine ended up being a total infotainment failure. Bit the bullet and took it to a workshop. Cost me a pretty penny, but at least it’s fixed, unlike those dodgy wireless connections!

paulathunder1 (community.author)

Thanks for sharing your experience and confirming the likely cause. I appreciate your input and I will seek professional repair. After replacement with the workshop (Repair cost: 815€), my Audio input is now working again!

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PEUGEOT

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5008