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The available Carly Features vary with every car brand/model. To check the supported features specifically for your car, you just need to connect the Carly Scanner and open up the Lite version of the app (free).

We accept returns within 14 days of the delivery date if you purchased the Carly Scanner. If you purchased the Carly Premium Paket, you cannot return the scanner, and there is no refund, as the scanner was included for free with your purchase.

Super easy! You just need to log into your account, click on the "My Account" tab and there you will see the option to upgrade with one click. If you do not see this option displayed in your account, please reach out to our Support Team and we will get you up and running.

With both options, you get the same Carly Universal OBD Scanner, which is compatible with all car brands. If you choose the Premium Package, in addition to the Basic Features you also get all available features for your car immediately activated after purchase. If you are not offered the Premium Package, it is because we only support the Basic Features for your selected car brand at this time.

If your car was built in 2001 or later the Carly solution should work for your vehicle, as we work with almost all car brands worldwide. You'll need the Carly Scanner and in case of a BMW older than 2001, you need the 20-pin scanner extension cable too. The app license works with both Android and iOS systems. Please keep in mind that the supported Carly Features depend on the car brand, model, build year, hardware, and software.

Once you are in the checkout, on the right side of the page you'll see the product you have selected, the price, and the "Voucher Code" box. Just write the code correctly in that box and click on "Apply". The price will then be automatically reduced.

Of course! You actually have a lifetime warranty. Our Team will help you solve any issues and if the Carly scanner is not working properly, we will send you a free replacement. You can get in touch with our Team anytime.

The Carly solution is safe to use and should not break your car or affect the warranty if you use it as recommended.

Don't worry. Our Team is reachable 24/7. Click here to get in touch with our Team now!