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marytiger1

A7's Failed Air Suspension Causes Multiple System Alerts

My A7 (2023, 55k km) has been having serious suspension issues lately. The car wont lift anymore and is noticeably leaning to one side. The suspension pump seems to be struggling and multiple warning lights keep popping up in the dash. The low beams are also misaligned. Previous visits to mechanics have been disappointing. Has anyone dealt with similar air suspension problems on their A7? What was the actual issue and how much did the repair cost? Really hoping to avoid getting overcharged for unnecessary suspension components replacement.

Summary of the thread

The A7 experienced air suspension issues, including failure to lift, leaning, and multiple system alerts. The core problem was identified as faulty wiring connections and corroded connectors affecting the suspension pump's functionality. Suggested solutions included repairing the wiring and cleaning and sealing connections, which resolved the issue without replacing expensive components. After proper diagnosis and repair, the suspension system and headlight alignment returned to normal, highlighting the importance of addressing electrical issues rather than immediately opting for costly part replacements.

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4 comment(s)

ellaknight5

Had similar issues with my 2020 A6. The main problem turned out to be faulty wiring connections to the air suspension control module, causing the suspension pump to malfunction. The system would struggle to maintain proper ride height, leading to uneven suspension behavior. The diagnostics revealed corroded connectors at the air struts and damaged wiring harness near the suspension components. These issues were causing intermittent electrical signals, triggering multiple warning lights and preventing proper air suspension operation. The repair involved replacing the wiring harness and cleaning/resealing all connector points to prevent future air leaks and electrical issues. The headlight misalignment was directly related to the suspension fault, as the car body position affects headlight calibration. This was a serious issue requiring specialized diagnostic equipment. Simply replacing parts without proper diagnosis would have been costly and ineffective. The key was identifying the electrical connection problems rather than immediately replacing the entire air suspension system. After repair, all suspension functions returned to normal, including the auto-leveling feature and ride height adjustments. The headlights also realigned automatically once the suspension was functioning correctly.

marytiger1 (community.author)

Thanks for sharing your experience. That faulty wiring and corroded connector issue sounds very similar to what I dealt with. The air struts on my A7 were actually fine, but the electrical problems were causing the load leveling system to malfunction completely. I noticed it started getting worse during damp weather. Did you have any recurring suspension issues after the repair? Also, how much did you end up paying for the complete fix? My mechanic quoted me 1200 Euro just for diagnostics and basic repairs, which seems quite steep.

ellaknight5

Great to hear back from you. Since my last post about the faulty wiring, I can confirm the issue was fully resolved after addressing the compressor failure. The suspension pump is now working flawlessly, and the repair was much simpler and cheaper than initially expected. The final cost was just 95 Euro to fix a defective cable connection to the air suspension components. No expensive parts replacement was needed. The ride height stays perfectly level now, and the system maintains proper pressure without any warning lights. After more than a year since the repair, I have not experienced any recurring suspension issues or malfunction with the air struts. The damp weather conditions you mentioned often expose these electrical problems, but a proper fix of the connections should prevent future issues. That 1200 Euro quote sounds excessive for what could be a straightforward electrical repair. Based on my experience, I would recommend getting a second opinion from a shop that specializes in air suspension systems before proceeding with such expensive work.

marytiger1 (community.author)

After getting recommendations from the forum, I finally got my A7 fixed last week. Found a specialized suspension shop that properly diagnosed the issue. Turns out the main problem was exactly what was suggested, faulty wiring connections causing the suspension pump to malfunction. The mechanic found corroded connectors and damaged wiring near the air struts. The load leveling system was getting inconsistent signals, which explained the warning lights and uneven ride height. They repaired the wiring, cleaned all connections, and sealed everything properly. Total cost came to 450 Euro, way less than the 1200 Euro quote from the previous shop. The air suspension is working perfectly now, no more leaning, the pump runs quietly, and all warning lights are gone. The headlights also realigned themselves once the suspension was fixed. Really glad I asked here first and avoided unnecessarily replacing expensive suspension components. Sometimes the simplest solution is the right one.

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AUDI

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A7