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max_held60

Arkana auxiliary heater fault

My 2019 Renault Arkana with a gasoline engine, which has 107877 km, has a parking heater that won't activate. The car's computer shows an error related to the auxiliary heater. Maybe it's a fuse? Has anyone experienced similar problems? I was thinking maybe it's linked to the heat control, temperature sensor, or even the blower motor.

4 comment(s)

davidphoenix2

Your auxiliary heater problem sounds familiar. I had a similar issue with my old Volvo V60, though it was a diesel. The parking heater would fail to start, throwing an error code every time. In my case, the culprit was a defective glow plug. A glow plug is a heating element, essential for combustion in cold starts or when the auxiliary heater kicks in. It could be the same for you, even with a gasoline engine, as some gasoline auxiliary heaters use a similar system to quickly heat the coolant.

max_held60 (Author)

A defective glow plug? I wouldn't have thought of that. Where is the glow plug located in my Arkana? Is it something I could check myself, or would I need special tools or diagnostic equipment?

davidphoenix2

I can't give you the exact location for your Arkana, as it varies between models, but I highly recommend against DIY unless you're very comfortable with car repairs. Given the error message and the potential for damaging the auxiliary heater system, visiting a workshop might be the best course of action. They can accurately diagnose the issue and replace the glow plug if that's indeed the problem.

max_held60 (Author)

It was indeed a faulty glow plug in the auxiliary heater. Repair cost me around 440€ including labor. Thanks a bunch for pointing me in the right direction; really appreciate the help!

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