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lea_schneider23

Arkana electric steering column issue

Alright, I'm kinda frustrated. My 2022 Renault Arkana hybrid is acting up. The electric steering column adjustment is completely dead. I get an error message, and I can't adjust the wheel anymore. Checked the fuses, all good. Any ideas before I lose it?

Summary of the thread

A 2022 Renault Arkana hybrid experienced a malfunction with its electric steering column adjustment, rendering it inoperable and displaying an error message. Initial checks of the fuses showed no issues. The problem was suspected to be a defective cable or plug connection to the steering column adjustment motor or its control module. A professional diagnosis confirmed a loose connection, which was subsequently repaired.

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4 comment(s)

rainerwolf61

Greetings. The symptoms you describe, namely the stored error in conjunction with the inoperability of the electric steering column adjustment, suggest a fault within the system. Given the stored error, have you considered the possibility of a defective cable or plug connection to the steering column adjustment motor or the associated control module? A discontinuity in the circuit would prevent the motor from receiving the necessary signals for operation.

lea_schneider23 (community.author)

Thanks for the quick reply! By 'associated control module' do you mean the car's main computer, or is there a separate one just for the steering column?

rainerwolf61

To clarify, the 'associated control module' refers to a dedicated electronic control unit (ECU) that manages the electric steering column adjustment functionality. While it communicates with the vehicle's central processing unit (CPU), it is a distinct component. It is advisable to seek a professional diagnosis. A scan of the error memory may reveal further diagnostic trouble codes (DTCs), pinpointing the source of the malfunction with greater precision. I recommend visiting a qualified repair shop.

lea_schneider23 (community.author)

Took it to the shop. You were spot on – turned out to be a loose connection! They fixed the cable for 95€. Thanks a lot for your help!

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RENAULT

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ARKANA