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friedhelm_hoffmann1

Audi Q7 Alarm System Failure: Fix & Cost Guide

My 2018 Audi Q7 has been acting up with the alarm system lately. The car throws an error message and the alarm system stopped working completely. I suspect its either the alarm sensor or immobilizer causing the false alarm condition, but not entirely sure. The problem persists even after disconnecting the battery. Has anyone experienced similar alarm system issues with their Q7? Would be great to hear what the actual problem was and how your workshop fixed it. Also interested in the repair costs, as Im preparing for the worst. Any insights would be appreciated.

Summary of the thread

A 2018 Audi Q7 owner is experiencing issues with the car's alarm system, which has stopped working and displays a "Security System Malfunction" error. The problem persists despite a battery replacement, and the alarm triggers unexpectedly, especially at night. A constant alarm sensor light near the rearview mirror suggests a fault in the interior monitoring system, likely the ultrasonic sensor unit. A suggested temporary fix involves disabling the interior monitoring by pressing the lock button twice, which stops the false alarms, indicating the sensor as the likely culprit. The owner plans to replace the sensor, expecting a cost of around 280 Euro, and is relieved that the immobilizer is functioning correctly.

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4 comment(s)

BrittaLang19

Having owned a 2016 Audi Q5 with similar car alarm issues, I can share my experience with this anti-theft system problem. The false alarm condition ended up being related to the alarm control module coding. The security alarm would out of nowhere activate, and the central locking system started showing error messages on the display. With some experience working on Audis, I first tried the basic troubleshooting, checking fuses and doing a battery reset. When that didnt resolve the issue, I took it to a workshop. They diagnosed it as incorrect coding in the alarm control unit, specifically related to the optical confirmation settings for the central locking. The fix involved recoding the module to properly activate the indicator lights when locking/unlocking. Total cost was 45 Euro for the diagnostic and coding work. Since then, the anti-theft system has worked flawlessly. For your Q7, could you share: Do the indicators flash when locking/unlocking? Are you getting any specific error codes? Does the alarm activate out of nowhere while parked? This information would help determine if youre facing the same underlying issue.

friedhelm_hoffmann1 (community.author)

Thank you for sharing your experience. Just had my service done at 109427 KM and this security alarm issue started shortly after. The indicators do flash when locking, but no flashing when unlocking. The error message shows Security System Malfunction on the dashboard. The car alarm triggers out of nowhere, especially during night time when the car is parked. Initially thought it was a battery issue, but even after installing a new battery the problem continues. Unlike your case, I also notice the alarm sensor light stays on constantly near the rear view mirror, which seems unusual. The central locking works fine otherwise, its just the anti-theft system thats acting unpredictably. The immobilizer seems to work normally as I can start the car without issues. Its mainly the false alarms and constant warning lights that are concerning.

BrittaLang19

Thanks for the additional details. The constant alarm sensor light you mentioned is actually a crucial difference from my case. In Audi Q models, a permanently lit sensor light often indicates a fault in the interior monitoring system rather than just a coding issue. After your description, I strongly suspect the ultrasonic interior monitoring sensor unit is failing. This component is located in the overhead console near your rearview mirror where you see the constant light. When these sensors malfunction, they can trigger false alarms and keep the warning light activated. Unlike my previous coding-related fix, this would require replacing the sensor unit. On my Q5, I had a similar issue develop about a year after my initial alarm system problems. The repair cost was around 280 Euro for the part plus labor. A quick check you can try: Press the lock button on your key fob twice within 3 seconds. This should deactivate the interior monitoring temporarily. If the alarm stops triggering out of nowhere with interior monitoring off, this further confirms the sensor issue. The immobilizer working normally is a good sign, as it means the core security system is intact. Focus on the interior monitoring system, as thats likely your culprit based on these symptoms.

friedhelm_hoffmann1 (community.author)

Thanks everyone for your input. Looks like my Q7 problem might be more complex than a simple coding issue. I tried the double-lock suggestion to disable interior monitoring, and it actually helped, no false alarms last night for the first time in weeks. This really points to the ultrasonic sensor being the problem. The power failure warning and constant alarm sensor light make more sense now. Good to know the immobilizer is working properly at least, so I can still use the car without issues. Ill schedule a workshop visit and expect to pay around 280 Euro for the sensor replacement. Much better than initially feared, as I was worried the entire alarm system needed replacement. The car alarm situation has been quite frustrating, especially with all the false alarms disturbing the neighborhood. Will update once its fixed in case anyone else runs into similar security system problems with their Q7.

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AUDI

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Q7