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marcohartmann81

Audi Q7 Tailgate Gets Stuck Halfway | Sensor Fix Guide

Having issues with my 2019 Audi Q7 (75000km, gasoline) where the automatic tailgate only opens partially. Error message shows up on the dashboard. Suspecting a faulty electrical sensor in the tailgate mechanism. Has anyone experienced similar issues? Looking for tips on whether this typically requires vehicle sensor calibration or just a simple fix. Worried about getting overcharged at the repair shop after a recent bad experience. How much did the repair cost in your case?

Summary of the thread

The conversation centers around a 2019 Audi Q7 with an automatic tailgate that only opens partially, accompanied by an error message on the dashboard. The suspected cause is a faulty electrical sensor within the tailgate mechanism. A similar issue in another vehicle was resolved by addressing damaged wiring and replacing the hall sensor, followed by a full sensor calibration. The suggested solution involves thorough diagnostic testing, potential replacement of the wiring harness, and sensor recalibration to ensure the tailgate functions correctly without recurring issues.

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4 comment(s)

victoriaphoenix3

My 2016 Audi Q5 had a similar power tailgate issue last spring. The partial opening and error message indicated problems with the hall sensor wiring at the tailgate motor. Upon inspection, the main culprit was a damaged wire harness where the cables flex between the body and tailgate. The constant opening/closing motion had worn through the protective sleeve, causing intermittent electrical sensor connections. The repair required: Complete replacement of the tailgate wiring harness, New hall sensor installation, Full sensor calibration of the power tailgate system This was a serious issue that needed immediate attention since the tailgate could potentially stop working completely or cause damage to the mechanism. The damaged wiring could have also led to other electrical problems if left unrepaired. A proper fix involves testing all electrical connections, replacing any corroded terminals, and performing a complete sensor calibration using diagnostic equipment. Quick fixes like splicing wires often lead to recurring issues. Most repair shops should be able to diagnose this accurately with the right diagnostic tools. The repair time typically takes 2-3 hours for an experienced technician.

marcohartmann81 (community.author)

Thanks for sharing that detailed experience. I had nearly identical issues with my Audi Q7 open tailgate problem last month. The hall sensor definitely needed replacement in my case too. Since getting it fixed, everything works perfectly with no error messages. Really curious about your repair costs though, would you mind sharing what you paid? In my case I want to compare if the pricing was fair. Also wondering if youve had any other electrical sensor issues pop up since the repair? Sometimes these problems can be related to other components.

victoriaphoenix3

Glad I could help with the tailgate issue. After seeing my mechanic, the hall sensor fault was completely resolved, the faulty sensor wiring connection was actually just a loose plug that needed proper reconnection and secure mounting. Total cost was 95 Euro for the repair, which included testing the power tailgate system and sensor calibration. No other electrical sensor issues have surfaced in the past 8 months since the fix. The tailgate motor operates smoothly now and the error messages are completely gone. It seems these problems are often isolated to the tailgate mechanism itself rather than indicating wider electrical system concerns. For your Q7, that repair cost sounds reasonable considering the sensor diagnostics and labor involved. These power tailgate systems are quite sophisticated, but once properly repaired, they typically remain reliable.

marcohartmann81 (community.author)

Thanks everyone for the helpful replies. I finally got my Q7 fixed last week. The automatic tailgate now works flawlessly after the repair. The mechanic found a faulty hall sensor and some damaged wiring in the power tailgate system. Total repair cost came to 280 Euro including parts, labor and sensor calibration work. Bit more expensive than some cases mentioned here but the shop did a thorough job. Really relieved to have this sorted as the tailgate motor was getting worse by the day. No more error messages or partial opening issues. The diagnostic testing showed no other electrical problems in the system. Good to know these are usually isolated issues with the tailgate mechanism itself. Will keep monitoring but so far everything works perfectly after a week of regular use.

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AUDI

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Q7