chizallet

Bluetooth calling problem with my Audi Q2

Hello everyone, I own a 2023 Audi Q2 with a gasoline engine and 30,000 km on the odometer. I have a problem with the Bluetooth system: my phone connects without any problem, I can make calls and hear the other party, but they can't hear me. Has anyone ever encountered this problem or have a solution to suggest? Thanks in advance for your answers.

(Translated from French)

The owner of a 2023 Audi Q2 is experiencing a Bluetooth calling issue where their phone connects and they can hear the other party, but the other party cannot hear them. Possible causes include a muted microphone or incorrect settings in the Bluetooth or audio system. Suggested solutions include checking the microphone settings, ensuring no debris is blocking the microphone, and possibly having a professional inspect the system if the problem persists.

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4 comment(s)

Check if the microphone is muted or if there is a setting in the Bluetooth or audio system that needs adjustment. Also, try disconnecting and reconnecting the Bluetooth connection or pairing the phone again. Let me know if this resolves the issue or if you need further assistance.

community_quotation:
community_author_wrote_on
Check if the microphone is muted or if there is a setting in the Bluetooth or audio system that needs adjustment. Also, try disconnecting and reconnecting the Bluetooth connection or pairing the phone again. Let me know if this resolves the issue or if you need further assistance.

Good evening, I am a novice, where is the microphone button located? I have already disconnected and reconnected it, nothing works, thank you.

(community_translated_from_language)

community_quotation:
community_author_wrote_on
Good evening, I am a novice, where is the microphone button located? I have already disconnected and reconnected it, nothing works, thank you.

The microphone button is usually located on the steering wheel or the infotainment system's touchscreen. Look for a button with a microphone icon or a voice command symbol. If adjusting the settings doesn't help, check if there's any debris blocking the microphone, which is often located near the rearview mirror or overhead console. If the issue persists, it might be a hardware problem, and I recommend having a professional inspect it. Let me know how it goes or if you have more questions!

community_quotation:
community_author_wrote_on
The microphone button is usually located on the steering wheel or the infotainment system's touchscreen. Look for a button with a microphone icon or a voice command symbol. If adjusting the settings doesn't help, check if there's any debris blocking the microphone, which is often located near the rearview mirror or overhead console. If the issue persists, it might be a hardware problem, and I recommend having a professional inspect it. Let me know how it goes or if you have more questions!

Thank you, good evening

(community_translated_from_language)

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AUDI

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