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ThomMay

BMW Audio System Failures Puzzle Drivers, Fix Tips Inside

Hi everyone! Got some serious audio problems with my 2011 BMW 7 diesel (147k km). The whole sound system is acting up, sometimes the subwoofer cuts out completely, other times there's crackling noise from all speakers, and occasionally the entire audio system goes dead silent. Had a bad experience with my last mechanic and looking for advice before I take it in somewhere else. Has anyone dealt with similar audio issues in their BMW? What was the actual problem and how much did the repair cost? Thanks in advance for any help!

4 comment(s)

KurtLangFan

Hey there! I can relate, had a similar issue with my 2014 BMW 5 Series diesel last year. The symptoms were nearly identical to what you're describing. Initially thought it was just the amp, but when I took it to the garage, they found the fiber-optic MOST bus system was failing. This is what connects all the audio components in these BMWs. In my case, the main issue was a deteriorated fiber-optic cable, which was causing intermittent communication problems between the head unit and the amplifier. Had to get the MOST ring replaced along with the amp because there was some water damage. It was quite a serious repair job since they had to take apart much of the interior trim to access everything. Took about two days to fix completely. Would definitely recommend having it checked by a BMW specialist, they'll have the right diagnostic tools to properly test the MOST system and fiber-optic connections. Better to fix it properly than have intermittent issues keep coming back.

ThomMay (Author)

Thanks so much for sharing your experience! That's super helpful to know about the MOST bus system, sounds exactly like what I'm dealing with. Would you mind telling me how much you ended up paying for the whole repair? Also curious if you've had any other audio problems since they fixed it? Really want to avoid multiple trips to the shop if possible!

KurtLangFan

Hey again! Happy to give you an update on my BMW audio saga. So after getting it fixed, I can finally say goodbye to those annoying sound issues! The total bill came to 280 € for replacing the defective bass speaker, which turned out to be the root cause. Much simpler fix than I initially thought it would be. The best part? Haven't had a single problem with the audio system since the repair, it's been working perfectly. The sound quality is actually better than ever now. Such a relief after dealing with all those weird issues before. While my situation ended up being different from the MOST bus problem I originally suspected, I definitely recommend getting it checked by a professional. Sometimes what seems like a complex issue can turn out to be something relatively straightforward to fix. Just make sure you're clear about the symptoms when you take it in, helps them diagnose it faster. And don't worry too much about multiple trips, a good mechanic should be able to sort it out in one go like they did with mine.

ThomMay (Author)

Just got back from the mechanic and wanted to update you! You won't believe it, my issue turned out to be totally different. The technician found a bunch of corroded wiring connections behind the radio unit, probably from some water damage. They cleaned up all the connections and replaced a few damaged wires. The whole thing only cost me 175 € and took about three hours. What a relief, I was worried it would be something super expensive! The sound system's working perfectly now, no more unusual cutting out or crackling. You were right about finding a good mechanic, this new place was really thorough in their diagnosis. Thanks again for sharing your experience. Even though my problem was different, your advice about getting it properly checked out by professionals definitely helped me make the right decision. So glad I didn't try any DIY fixes like I was tempted to do!

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