tomsturm73

Captur Central Locking Failure

My 2023 Renault Captur hybrid's central locking has completely failed at 215069 km. I can't lock or unlock the doors, and the error memory flagged a defective cable or plug connection. Anyone encountered something similar? I checked the fuse box and key fob, but no luck. It's a disaster!

A 2023 Renault Captur hybrid experienced a complete central locking failure at 215,069 km, with an error message indicating a defective cable or plug connection. Initial checks of the fuse box and key fob did not resolve the issue. A suggestion to inspect the car alarm system was made, but ultimately, a workshop visit revealed a faulty connector in the door. Replacing the connector resolved the problem.

Did this summary help you solve your problem?

4 comment(s)

I had a similar issue with my Captur. Have you checked the car alarm system? It could be related. Also, can you still use remote locking?

Thanks! The remote locking is dead too. Where should I be looking regarding the car alarm system? Any specific components to check?

Given that remote locking isn't working either, and you've already checked the basics, it's very likely an internal fault. I'd recommend taking it to a workshop, as messing with the locking mechanism yourself can cause further issues.

Thanks! I took it to the workshop as you suggested, and it turns out a connector in the door was faulty, just as the error message indicated. A new connector and labor set me back 95€, but at least it's resolved.

rmh_community_comment_box_header

community_crosslink_scanner_headline

community_crosslink_scanner_intro

community_crosslink_scanner_title

community_crosslink_scanner_price

community_crosslink_rmh_headline

community_crosslink_rmh_intro

community_crosslink_rmh_title

community_crosslink_rmh_subtitle

community_crosslink_rmh_brand

RENAULT

community_crosslink_rmh_model

CAPTUR