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Gavin

Check Engine Light and Hyundai App Refund Issues

Hello everyone, I own a 2024 Hyundai Tucson Hybrid with 18,000 km on it. Recently, I've encountered a couple of issues. Firstly, the check engine light has come on, and I'm unsure of the cause. Has anyone experienced a similar issue with their Tucson Hybrid, and what was the solution? Secondly, I purchased a Hyundai app license and later upgraded to include all brands. However, I'm having trouble getting a refund for my original Hyundai license. Has anyone else faced this issue, and how did you resolve it? Any advice would be greatly appreciated!

Summary of the thread

The owner of a 2024 Hyundai Tucson Hybrid is experiencing two issues: a check engine light activation and difficulty obtaining a refund for a Hyundai app license. The check engine light could be due to a loose gas cap or other issues identifiable through an OBD-II scanner. For the app refund, contacting Hyundai customer support with purchase details is recommended.

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2 comment(s)

CarlyMechanic

For the check engine light, start by checking if the gas cap is properly tightened, as a loose cap can trigger the light. If the light remains on, consider using an OBD-II scanner to read the error codes, which can help identify the issue. For the app license refund, contact Hyundai customer support directly, providing them with your purchase details and explaining the situation. Let me know how it goes or if you have any further questions!

Gavin (community.author)

community_quotation:

community_author_wrote_on

For the check engine light, start by checking if the gas cap is properly tightened, as a loose cap can trigger the light. If the light remains on, consider using an OBD-II scanner to read the error codes, which can help identify the issue. For the app license refund, contact Hyundai customer support directly, providing them with your purchase details and explaining the situation. Let me know how it goes or if you have any further questions!

I don’t have any problems with my car. I just bought the Hyundai app license and then upgraded to all brands and they said they would “offset the difference” but noe money as entered my acc still. I needed help and want to go straight to the source so I made a post but it just reworded everything for me.

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HYUNDAI

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TUCSON