100% Free

No Scanner Needed

Carly logo
Prices

alexanderschwarz7

CHR Smartphone Connection Failure

My 2020 Toyota CHR electric with 198610 km has function restrictions: the smartphone won't connect, and there's an error stored. Could an incorrect pairing really be the only cause?

Summary of the thread

A 2020 Toyota CHR owner experienced smartphone connection issues, with an error stored in the system. The problem was suspected to be caused by incorrect pairing. Basic troubleshooting was suggested, including checking Bluetooth settings and possibly resetting the infotainment system. Ultimately, a technician diagnosed a software glitch, which was resolved for a fee, confirming the initial suspicion of a software-related issue.

Did this summary help you solve your problem?

4 comment(s)

miaklein7

That's interesting. I have a CHR too, although I can't remember what year. I had something similar happen a while back. Have you tried basic troubleshooting, like checking the Bluetooth settings on both your phone and the car's infotainment system? Maybe even a factory reset of the infotainment?

alexanderschwarz7 (community.author)

Thank you. Besides the basic troubleshooting, is there any specific setting within the infotainment system that caused the connectivity issue?

miaklein7

Honestly, I fiddled with everything! Eventually, I just took it in. They said something about a software glitch and refreshed it. Cost about 45€. Might be worth having them take a look.

alexanderschwarz7 (community.author)

I appreciate the insights. Following your suggestion, I consulted with a technician. The diagnosis confirmed a software issue, which was rectified. The total cost was 45€, like your experience.

rmh_community_comment_box_header

community_crosslink_scanner_headline

community_crosslink_scanner_intro

community_crosslink_scanner_title

community_crosslink_scanner_price

community_crosslink_rmh_headline

community_crosslink_rmh_intro

community_crosslink_rmh_title

community_crosslink_rmh_subtitle

community_crosslink_rmh_brand

TOYOTA

community_crosslink_rmh_model

CHR