Cima Infotainment Failure

I've seen something similar on my Cima. Does your voice recognition also malfunction, or is it purely a telephony issue? If speech recognition is failing too, the microphone might be okay; the problem could be further upstream in the audio system.

Voice recognition is also acting weird; completely unresponsive. So, you don't think it's the microphone itself then?

If voice recognition is also failing, then it's less likely to be the physical microphone. If it was just the phone, it could have been Bluetooth or connectivity. If both are malfunctioning, it suggests the entire infotainment system is defective. I took mine to the workshop, as I thought it was beyond my ability to fix.

Thanks! I got a quote today, and they're asking 815€ to replace the unit. Ouch.