100% Free

No Scanner Needed

Carly logo
Prices

Yeanth

How to enable CarPlay on a Mercedes C300 DE Sport Plus?

I own a 2020 Mercedes C-Class with 180,000 km and a hybrid engine. I'm experiencing a problem: my smartphone cannot be connected because my system does not have Car Play enabled. Can you tell me how to install or enable it? Thanks and regards.

(Translated from Italian)

Summary of the thread

A 2020 Mercedes C-Class owner is unable to connect their smartphone because CarPlay is not enabled. It is suggested to check for the latest software update on the vehicle's infotainment system, as CarPlay might be enabled through an update. This can be done via the settings menu or by visiting a Mercedes dealership for assistance.

Did this summary help you solve your problem?

3 comment(s)

CarlyMechanic

Check if your vehicle's infotainment system has the latest software update, as CarPlay might be enabled with a software update. You can usually do this through the settings menu or by visiting a Mercedes dealership for assistance. Let me know if this resolves the issue or if you need further help!

Yeanth (community.author)

community_quotation:

community_author_wrote_on

Check if your vehicle's infotainment system has the latest software update, as CarPlay might be enabled with a software update. You can usually do this through the settings menu or by visiting a Mercedes dealership for assistance. Let me know if this resolves the issue or if you need further help!

I also asked Mercedes Italia. They told me that it's not possible to install CarPlay; it needed to be done originally during configuration. It seems strange to me. It's a 2020 vehicle. What do you think?

(community_translated_from_language)

CarlyMechanic

community_quotation:

community_author_wrote_on

I also asked Mercedes Italia. They told me that it's not possible to install CarPlay; it needed to be done originally during configuration. It seems strange to me. It's a 2020 vehicle. What do you think?

It's possible that CarPlay was an optional feature that needed to be selected at the time of purchase. However, some models can have CarPlay activated through a software update or by installing a compatible module. I recommend checking with a different Mercedes dealership or a specialized automotive electronics shop for a second opinion. Let me know how it goes or if you have more questions!

rmh_community_comment_box_header

community_crosslink_scanner_headline

community_crosslink_scanner_intro

community_crosslink_scanner_title

community_crosslink_scanner_price

community_crosslink_rmh_headline

community_crosslink_rmh_intro

community_crosslink_rmh_title

community_crosslink_rmh_subtitle

community_crosslink_rmh_brand

MERCEDES

community_crosslink_rmh_model

CKLASSE