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JulesMey

Defender Nav & Audio Failure: Solutions Needed

Hi all! Having trouble with my 2022 Defender (gas engine, 100,203 km). The navigation system completely stopped working, and I think it might be connected to some audio system issues I'm experiencing. Had a not-so-great experience with a mechanic last time, so I'm hesitant to go back. Has anyone dealt with similar nav/audio problems in their Defender? What was the actual issue and how did you get it fixed? Really appreciate any insights on this! Thanks in advance

4 comment(s)

BergiRoland

Hey there! I had a similar issue with my 2019 Land Rover Discovery (P300 gas engine) last year. The symptoms were exactly what you're describing, navigation system failure along with audio glitches. Took it to the garage and it turned out to be a faulty cable connection between the main control unit and the display. The technician found that the connection had worked loose over time, causing intermittent failures. They had to remove the center console to access the wiring harness and replace a section of the cable along with the connector. It wasn't a major mechanical issue, but it did require specialized diagnostic equipment to pinpoint the exact problem. The repair was pretty straightforward once they identified the cause. The system has been working perfectly since the fix. If you're experiencing these symptoms, I'd suggest getting it checked at a certified dealer since they have the proper diagnostic tools for these electronic issues. Hope this helps with your decision!

JulesMey (Author)

Hey, thanks for sharing your experience! That sounds exactly like what I'm dealing with. Really good to know it was just a cable connection issue and not something more serious. Quick question, do you remember roughly how much you ended up paying for the repair? Also, has everything stayed working properly since then, or have you noticed any other quirks pop up? Really appreciate the help!

BergiRoland

Hey again! Happy to update you, yes, everything has been working flawlessly since I got it fixed! The audio and navigation systems are back to normal, and that "Audio system function limited" message that used to pop up is completely gone. Such a relief! The total repair cost was 165 €, not too bad considering how annoying the problem was. The mechanic sorted out that faulty cable connection between the control unit and display in just a few hours. It was definitely worth getting it properly diagnosed and fixed. Haven't had a single problem with any of the electronics since then, no more glitches, freezing screens, or system crashes. It's been running smoothly for months now. Honestly, it feels like having a brand new system installed! If you're experiencing something similar, I'd say go for it, the fix is pretty straightforward once they identify the exact issue. Let me know if you need any other details!

JulesMey (Author)

Thanks so much for all the details! After reading your response, I finally took my Defender to a certified mechanic yesterday. You were right, it was a similar wiring issue, though in my case they had to replace the entire connector assembly. Cost a bit more at 230 €, but totally worth it! The funny part was when the mechanic first plugged in his diagnostic tool, the look on his face when he saw all the error codes! But he was super professional and fixed everything in about 4 hours. Even threw in a system update at no extra cost. The nav system is working perfectly now, and the audio sounds crisp again. Such a relief after dealing with those unusual shutdowns and glitches for weeks! Really glad I didn't put this off any longer. Thanks again for pushing me in the right direction. Sometimes you just need that extra reassurance to make the right call!

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