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davidknight2

DS4 Bluetooth Pairing Problem

My 2013 Citroen DS4 with a gasoline engine is having function restrictions at 104878 km. My smartphone won't connect, and there's a fault logged. I suspect an incorrect pairing sequence, but I'm open to suggestions.

Summary of the thread

A 2013 Citroen DS4 was experiencing Bluetooth pairing issues with a smartphone, suspected to be due to an incorrect pairing sequence. The problem was resolved by checking the paired device list and ultimately taking the car to a workshop. The issue was identified as a software glitch, which was fixed by clearing the error and refreshing the module, restoring proper functionality.

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4 comment(s)

barbarasilber1

I had a similar issue with my DS4. Is it throwing any specific codes? Check the infotainment system's Bluetooth settings and make sure there aren't too many devices already paired. Sometimes, clearing the paired device list helps.

davidknight2 (community.author)

Thanks for the tip! I'll check the paired device list. Do you recall if the error you had was related to the CAN bus, or something specific to the Bluetooth module? Trying to narrow it down before I start pulling things apart.

barbarasilber1

Honestly, I didn't get too deep into the diagnostics myself. I tried the usual stuff, but eventually took it to a workshop. They sorted it pretty quickly, mentioned something about a software glitch. Best bet is probably to let them have a look, it shouldn't be too expensive.

davidknight2 (community.author)

Appreciate the input! Turns out you were spot on. Took it to the shop, and it was indeed a software issue causing the pairing problem. They cleared the error and refreshed the module for 45€. All working smoothly now.

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CITROEN

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DS4