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johnwolf4

EQC emergency call system malfunction

My 2021 Electric EQC emergency call system failure I have 65621 km on the clock and the emergency call system seems to have gone bonkers I keep getting this error message in the speedometer along with a warning light and its stored an error in the error memory I am worried about call failure or not being able to send an SOS signal if something bad happens Any ideas what could be causing this Is a system reset even possible Diagnostic codes are Greek to me and automotive electronics feel like black magic Help

Summary of the thread

The conversation revolves around a malfunction in the emergency call system of a 2021 Electric EQC, indicated by an error message and warning light. The issue is suspected to be caused by a loose or defective connection within the system's communication network. It is advised to have a qualified technician diagnose and repair the problem due to the complexity and safety implications, which ultimately resolved the issue for a cost of 95€.

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4 comment(s)

mikafeuer60

A malfunctioning emergency call system in the EQC is a serious concern I also drive an EQC and encountered a similar issue The symptoms you describe error message warning light and stored error are indicative of a potential fault within the systems communication network In my case it was a loose connection Have you had any recent work done on the car that might have disturbed any connections

johnwolf4 (community.author)

Loose connection eh Hmmm thats interesting I havent had any recent work done but where exactly should I be looking for this loose connection Is it something I can check myself or is it buried deep within the automotive electronics jungle

mikafeuer60

While I understand your eagerness to troubleshoot delving into automotive electronics without proper expertise can be risky Based on diagnostic experience the likely cause is a defective cable or plug connection Given the potential complexity and the safety implications of the emergency call system I would strongly advise against attempting a repair yourself A qualified technician can perform a thorough diagnostic check and address the issue safely and effectively I ended up paying 95€ for the repair

johnwolf4 (community.author)

Thanks a bunch Took your advice and brought my EQC to the shop You nailed it it turns out it was a dodgy connection They sorted it out and the error is gone all for 95€ Appreciate the help

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MERCEDES

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EQC