elizabethkrueger1
EQC Ventilation System Issue Resolved
Summary of the thread
A 2020 Mercedes EQC had problems with its ventilation system, specifically the defrost air distribution flap and inadequate heating. The error memory indicated a possible cable or plug issue. After consulting others, it was suggested to check the air distribution flap motor, but ultimately it was recommended to take the vehicle to a workshop. The workshop found a faulty plug connection on the air distribution flap, which was repaired, solving the heating problem.
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4 comment(s)
elizabethkrueger1 (community.author)
Thanks for the suggestion. I haven't heard any strange noises from the dashboard. Do you think I should check the air distribution flap motor itself?
marvinstar1
Checking the motor is an option, but the error memory mentioning a possible cable or plug problem is important. Because the ventilation system is complicated and you could cause more damage, I'd suggest taking it to a good workshop. A bad air distribution can mess up the entire ventilation system.
elizabethkrueger1 (community.author)
I understand. Thanks for the advice. I took the EQC to a workshop, and they found a faulty plug connection on the air distribution flap. The repair was 95€. The heating works properly now.
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MERCEDES
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EQC
marvinstar1
I had a similar air distribution issue in my EQC. The climate control wasn't regulating the temperature right. Have you listened for any weird sounds from the dashboard when you change the airflow?