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HennFriedrich

Error message and problems with electric seats in Mercedes B Class (model year 2011) - experience and solutions wanted

Hello everyone, I have recently had a problem with my Mercedes B Class (built in 2011, petrol engine). The electric seats are acting up and there is an error message with the front passenger seat. Does anyone have experience with the error message "Error electric passenger seat saved"? How did you get the problem fixed in the workshop and what experiences have you had with it? Thank you for your tips and experiences!

(Translated from German)

Summary of the thread

A 2011 Mercedes B Class owner is experiencing issues with the electric seats and receiving an error message related to the front passenger seat. A similar case involved a defective control unit, which required replacement at a significant cost. The suggested solution is to visit a specialized garage to diagnose and potentially fix the issue, as it might be a control unit defect. The owner plans to have the car checked and will update on the outcome.

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4 comment(s)

Kalle86

Hello, I had a similar problem with my Mercedes B Class model from 2013. In my case, the control unit was defective, which is very rare according to my garage. Although I only have a bit of experience with cars, I couldn't solve this problem myself and had to hand the car in. It cost me 1000 euros to replace the ECU and the problem has not recurred since. But of course I can't tell you if this could be the case with you, for that I would need some more information. For example, have you noticed whether the problem always occurs or only sometimes? And has the car had similar problems before? Hopefully I can help you a little further!

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HennFriedrich (community.author)

Well, the problem always occurs, even after restarting the car. I haven't had any similar problems before. The last service was at a mileage of 196369 km, but I didn't have the problem then. I think I'll have to go to the garage and have it checked. Many thanks for your help!

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Kalle86

Moin, well then it does seem to be a defect in the control unit, similar to my car. I can understand that you're annoyed about it, it's really not a small repair. But it seems to be the only solution if the problem persists. The best thing to do is to go to a garage that specializes in Mercedes. They can then tell you exactly whether it really is the control unit or whether the problem lies elsewhere. I hope it will be cheaper for you than for me! Maybe you can tell us how it turned out. Then at least we'll know whether it's a common problem or whether we were just unlucky. Good luck with it!

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HennFriedrich (community.author)

Hi, thanks again for your advice. I've agreed to take the car to the garage next week, and I also hope that it will cost less than in your case. I will definitely tell here what happened so others can benefit from it. Wish me luck!

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