Escape Hybrid Emergency Call System Error

I have a Ford Escape Hybrid as well, and I recall encountering a similar problem a while back. It kept throwing an error about the telematics system. Is the error you are seeing related to the telematics unit?

Yes, it seems to be connected to the telematics system. What steps did you take to resolve the issue, and what was the final outcome? Was it costly?

For me, it turned out to be a defective connection. I suggest visiting a workshop. They should be able to diagnose it properly. I think it will cost about 95€. They will check all the connections for you.

Thank you! I brought my Escape to the workshop and the mechanics identified a defective cable connection, exactly as you suspected. Repairing the connection solved the problem, and the cost was indeed 95€. You've been a lifesaver! It's like a weight has been lifted off my shoulders knowing my car isn't perpetually calling for help anymore.