Fluence microphone failure

I had a similar problem with my Fluence. It sounds like your infotainment system might be defective. Does speech recognition work? What about ambient noise? Have you checked the wireless connection settings?

Speech recognition isn't working either. I checked the wireless connection, and it seems normal. What do you mean by ambient noise? Is this a widespread issue?

By ambient noise, I meant whether there's excessive background interference potentially disrupting voice recognition. If both telephony and speech recognition are failing despite a seemingly normal wireless connection, the infotainment system is most likely defective. I had to take mine to a workshop.

Thank you. The workshop confirmed the infotainment system was indeed defective. The repair cost was 815€. Hopefully, this resolves the issue permanently.