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mariebauer1

G6 Handsfree System Failure

The hands-free system in my 2009 Ford G6 with a gasoline engine is dead. Telephony is completely dead – can't make or receive calls through Bluetooth. The error memory stores a fault related to the infotainment system. I've checked the volume, re-paired my phone, and fiddled with speech recognition, all to no avail. Has anyone else experienced this?

Summary of the thread

The hands-free system in a 2009 Ford G6 is non-functional, with Bluetooth telephony completely dead. The error memory indicates a fault in the infotainment system. Despite attempts to fix it by adjusting volume, re-pairing the phone, and using speech recognition, the issue persists. A similar experience suggests that the problem is likely due to a defective infotainment system, requiring a visit to a workshop for repair.

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4 comment(s)

annilorenz1

Sounds familiar! I have a G6 too. Was the ambient noise suddenly off?

mariebauer1 (community.author)

Ambient noise? I hadn't paid attention, but there WAS a weird static-y sound coming through the speakers for a bit before it totally died. Was that your experience too? What did you end up doing?

annilorenz1

Yep, static sound is what I meant. Pretty sure it's a busted infotainment system. You will have to visit a workshop for that.

mariebauer1 (community.author)

Thanks, that confirms my worst fears! I took it to the workshop; you were spot on – defective infotainment system, and it set me back 815€ Appreciate the insight!

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FORD

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G6