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magdalenabauer1

Galaxy AdBlue System Failure

I've got a 2015 Ford Galaxy with a diesel engine, and I'm having some AdBlue issues. The dashboard keeps flashing an error message saying the AdBlue tank is empty, even though it's full. My code reader shows an error related to the SCR catalyst, and now the engine won't even start! Has anyone else experienced this? I suspect a problem with Ad-Blue output from tank to dosing unit. Any ideas?

Summary of the thread

A 2015 Ford Galaxy owner is experiencing an AdBlue system failure, with the dashboard incorrectly indicating an empty tank and the engine failing to start. The issue is suspected to be related to the AdBlue output from the tank to the dosing unit. A suggestion is made to check the AdBlue injector for clogs or faults, but ultimately, the problem is confirmed to be a defective AdBlue pump, which requires professional repair.

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4 comment(s)

linawilson49

Sounds familiar. I've got a Ford Galaxy myself, and had similar symptoms with the service light and error codes a while back. Have you checked the AdBlue injector? It might be clogged or faulty.

magdalenabauer1 (community.author)

Thanks for the quick reply! No, I haven't checked the injector yet. Where exactly is it located, and is it something I can easily access and clean myself, or will I need special tools?

linawilson49

Honestly, after fiddling around for an afternoon, I'd say just get it to a workshop. It sounds like the same AdBlue issue. They'll probably tell you the output is defective. Save yourself the headache.

magdalenabauer1 (community.author)

You were spot on! Took it to the shop, and it was indeed the AdBlue pump. Output from tank to dosing unit defective, just like I suspected. Cost me about 250€ to get it sorted. Thanks for the advice!

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FORD

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GALAXY