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victoriasilver79

Galaxy Power Window Failure

My 2019 Ford Galaxy with a gasoline engine is giving me fits. I replaced the battery, and now the power windows are completely dead. The dashboard is lighting up with an error. Anyone else experience this after a battery swap? I'm fearing car electronics are the problem. Any hints before I tear apart the door panel looking for broken window controls?

Summary of the thread

After replacing the battery in a 2019 Ford Galaxy, the power windows stopped functioning, and an error appeared on the dashboard. This issue might be related to the need for re-initializing the window controls, a common requirement after power loss. A suggested solution is to hold the window controls in both directions for a few seconds, but if this doesn't work, professional assistance may be necessary. Ultimately, the problem was resolved by having the window regulator re-initialized at a repair shop.

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4 comment(s)

hannesthunder6

Sounds frustrating. I had something similar happen with my Galaxy (don't remember what year). Did you try any basic resets with the window switch itself? Sometimes they need to be re-initialized after power loss. Maybe it is a similar power window problem. Have you checked the car electronics too?

victoriasilver79 (community.author)

Hmm, resets with the window switch... Interesting. How exactly do you do that? Hold the button down for a certain amount of time, or is there some secret Ford ritual involved? Just want to clarify before breaking something!

hannesthunder6

Yeah, pretty much. I vaguely remember holding the window controls in both directions, up and down, for a few seconds each. But honestly, it didn't work for me. In the end, I caved and took it to the shop. Turned out the window regulator needed some kind of computer reset. Probably best to have a professional look at it, you know? Sorry I couldn't be more helpful.

victoriasilver79 (community.author)

No worries, I appreciate the input! Sounds like I'm heading to the shop then. At least now I have an idea of what to expect. Thanks for confirming I'm not completely crazy! They solved the problem, the window regulator needed re-initialization. The repair cost was 290€.

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FORD

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GALAXY