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jansteel9

GrandlandX smartphone connection failure

I'm having trouble with my 2020 Vauxhall Grandland X diesel. My smartphone won't connect to the infotainment system, and there's an error stored after a scan. I've tried restarting and checking Bluetooth, but nothing works. The car has 36576 km on it. Anyone else had this?

4 comment(s)

max_friedrich4

I've got a Grandland X, can't remember the year, and had the same issue. Smartphone connectivity was down, and it threw error codes. Have you tried a different phone?

jansteel9 (Author)

Thanks, yes, I tried another phone, and it still won't connect. What fixed it for you? Did you need to take it in?

max_friedrich4

Right, if it's happening with multiple phones, it's what happened to mine. It was some software glitch. I'd suggest taking it to a workshop. They'll probably have to reset something or read the error properly. That's what I had to do.

jansteel9 (Author)

Thanks for the advice about a workshop. I'll book it in. For anyone else with this, the repair was 45€ to fix the incorrect pairing with the end device.

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