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leathunder1

Greiz handsfree microphone problem

Hey, I'm having a weird problem with my 2018 Honda Greiz (gasoline engine). My hands-free microphone isn't working at all. Telephony is impossible, and the error memory has stored a fault. Has anyone else experienced this? My car has 234060 km. It's driving me nuts!

Summary of the thread

A 2018 Honda Greiz owner is experiencing a problem with the hands-free microphone, rendering telephony impossible and storing a fault in the error memory. The issue is isolated to the microphone during calls, as the Bluetooth connection and audio system function correctly otherwise. A similar case was resolved by replacing a defective infotainment system, suggesting that a visit to a workshop might be necessary for a fix.

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4 comment(s)

louisice1

Dude, I have a Greiz too and I had something similar happen a while back. Was like, suddenly nobody could hear me during calls. Check your Bluetooth connection first; sometimes mine gets wonky. Also, mess with the volume controls during a call – see if the mic volume got turned down somehow. It sounds stupid, I know, but worth a shot. Is your audio system acting up in general?

leathunder1 (community.author)

Thanks for the quick reply! Bluetooth seems fine, connects no problem. I’ve tried fiddling with the volume while in a call, but no luck. Audio system seems to work perfectly with music, so it's just the microphone during calls. Was your issue exactly the same? Like, completely dead microphone?

louisice1

Yep, exactly the same! Bluetooth connected, music played fine, but the mic was totally dead for calls. Honestly, after messing around with it for ages, I gave up and took it to a workshop. Turns out the infotainment system was defective. Cost me around 815€ to get it fixed. Good luck!

leathunder1 (community.author)

Ugh, that's what I was afraid of. Sounds like I'm heading to the workshop then. Thanks a lot for sharing your experience, really appreciate it!

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HONDA

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GREIZ