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peterrichter43

Hyundai i10 Fault Memory Lock Active

I have a 2011 Hyundai i10, gasoline engine, with about 66000 km. The computer shows "Fault memory lock active" and the only symptom is that an error is stored. I suspect it could be undervoltage. Any ideas?

Summary of the thread

A 2011 Hyundai i10 displays a "Fault memory lock active" message, with the only symptom being a stored error. The suspected cause is undervoltage, possibly due to the car sitting unused for three weeks. It is suggested to measure the battery voltage, aiming for around 12.6 volts with the engine off. If the voltage is low, visiting a workshop for diagnosis and code clearing is recommended.

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4 comment(s)

robertstorm38

That sounds familiar. I had a similar issue with my old Opel Astra, though it was a diesel. "Fault memory lock active" usually means the ECU (Engine Control Unit) has detected a problem and locked the fault code to prevent it from being cleared easily. Undervoltage is a good starting point, since low voltage can cause all sorts of weird errors in modern cars. Have you checked your battery voltage recently? Was it sitting for a long time?

peterrichter43 (community.author)

Yeah, the car was sitting in the garage for 3 weeks. Where exactly should I measure the voltage?

robertstorm38

Okay, leaving it sitting for 3 weeks could definitely explain it. Measure the voltage directly at the battery terminals using a multimeter. You're looking for around 12.6 volts with the engine off. If it's significantly lower, that's likely your culprit. Given the error and your suspicion, it's probably best to take it to a workshop. They can properly diagnose the electrical system and clear the fault codes once the voltage issue is resolved. It’s not worth buying a very expensive diagnostic tool for just one old car.

peterrichter43 (community.author)

Thanks, that's helpful. I'll get it checked out at the workshop. It cost me 240€ to fix the undervoltage issue and clear the code.

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HYUNDAI

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I10