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mariowilson1

Insight Emergency Call System Error

Emergency call system malfunction on my 2020 Honda Insight hybrid. Error message on the speedometer, warning light, and error stored in the diagnostic system. Fuses are good. Anyone seen this?

Summary of the thread

A 2020 Honda Insight hybrid is experiencing an emergency call system malfunction, indicated by an error message on the speedometer and a warning light. The issue is not due to blown fuses, and diagnostic codes suggest a general malfunction without pinpointing the exact problem. A similar case was resolved by addressing a loose connection at the telematics control module, suggesting that checking and securing connections at this module could be a potential solution.

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4 comment(s)

karenhartmann1

Sounds familiar! Another member had a similar emergency call system issue. Any recent work on the wiring harness or dashboard? Sometimes a loose connection triggers weird errors. Did you scan for specific diagnostic codes?

mariowilson1 (community.author)

No recent work on the wiring harness or dashboard. Diagnostic codes point to a general malfunction within the emergency call system, but not the exact location. Where did the other member experience the loose connection?

karenhartmann1

Turned out to be a dodgy connection at the telematics control module itself. The plug wasn't fully seated, causing intermittent connection drops. He almost paid too much, but it was a quick fix. Check the connections at the module professionally. You'll probably need a workshop to properly diagnose it. High probability of a defective cable or plug connection.

mariowilson1 (community.author)

I appreciate the information. I'll have the connections at the telematics control module inspected. The estimated repair cost is around 95€, so it's not too bad.

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HONDA

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INSIGHT