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ameliewilson1

Jeep Cherokee Hybrid Suspension Failure Fix & Costs

Having issues with my 2023 Jeep Cherokee Hybrid suspension system. The car sits noticeably lower on one side and wont lift anymore. Getting error messages on the dash and the ride has become really bumpy. I suspect the air spring might be leaking through a faulty bellows valve, but not entirely sure. Has anyone experienced similar suspension failure symptoms? Looking for advice on what the repair process involved and rough cost estimates. Would be great to hear from those who got this fixed, especially regarding parts replacement and labor time.

4 comment(s)

jannik_klein53

As someone with some experience in suspension issues, I faced a similar problem with my 2021 Jeep Grand Cherokee Hybrid last winter. The ride height was severely affected, and the suspension system showed similar symptoms to what you describe. After diagnosing the issue, it turned out to be a defective air bag valve in the pneumatic suspension. The workshop found an air leak that was causing the system to malfunction. The entire repair, including parts and labor, cost me 590 Euro. The repair process took about 4-5 hours as they needed to: Run full diagnostic tests, Remove the faulty component, Replace the valve assembly, Recalibrate the suspension system, Test the new installation To better assist you, could you provide: The exact error messages you are seeing, Which side of the vehicle is sitting lower, Whether the issue developed gradually or suddenly, If you hear any unusual noises from the suspension This information would help determine if your issue matches what I experienced and could save you diagnostic time at the workshop. The suspension issue needs addressing promptly as continued driving with a malfunctioning air suspension can damage other components of the system.

ameliewilson1 (Author)

Last service done at 183000 KM, about 3 weeks ago. The air suspension issue started getting worse right after. The front passenger side drops noticeably and the error message reads Error Code P1583. When driving, there is a loud knocking sound coming from that corner. The air spring seems unable to maintain pressure, especially after parking overnight. The suspension system completely fails to level itself now. Took it to a local shop but their diagnostic equipment could not communicate properly with the newer hybrid system.

jannik_klein53

Thanks for the additional details. Your symptoms mirror exactly what happened with my Cherokee Hybrid, especially the overnight pressure loss and the P1583 code. The knocking sound you describe confirms my suspicion that your issue is more severe than my initial case. After my service at similar mileage, the air leak in my suspension system worsened rapidly. The front passenger air spring was unable to maintain pressure due to a deteriorated bellows valve that was damaged during routine maintenance. Critical points about my repair: Required specialized diagnostic equipment for hybrid systems, Total repair cost increased to 890 Euro due to additional damage from the knocking, Had to replace both the air spring and bellows valve assembly, Labor time extended to 6 hours due to system complexity Word of caution: The knocking sound suggests your air suspension components are making metal-to-metal contact. This needs immediate attention to prevent further damage to surrounding suspension parts. I recommend finding a shop with updated diagnostic equipment specifically for hybrid systems. The generic scanners often cant properly communicate with these newer air suspension control modules. Would you be able to verify if the knocking sound changes intensity when going over bumps? This detail helped pinpoint the exact issue in my case.

ameliewilson1 (Author)

Thanks for all the helpful information. Yes, the knocking definitely gets worse over bumps. Just scheduled an appointment with a dealer 2 days from now since they confirmed having the right diagnostic equipment for my hybrid model. Getting quite concerned about the metal-on-metal sounds you mentioned. The air suspension seems to be losing pressure faster now, this morning the car was sitting even lower than yesterday. The total repair cost you mentioned of 890 Euro helps set my expectations. Glad I caught this before more suspension system components got damaged. I will make sure they check both the air spring and the bellows valve during the diagnostic process. Good to know the repair might take 6+ hours given the complexity of these hybrid models. Will report back after the dealer visit with what they find. Really hoping its just the valve assembly and not more extensive damage to the pneumatic suspension components.

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