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magdalenabaumann7

Jumpy massage seat failure

I've got a 2023 Citroen Jumpy Electric with 122601 km on the clock. Recently, the massage seat switch stopped working. The massage function can't be switched on at all, and the error memory is storing a fault. Based on what I've read, the likely cause is a defective cable or plug connection. Anyone else run into this?

Summary of the thread

A 2023 Citroen Jumpy Electric owner experienced a failure with the massage seat switch, which couldn't be activated and stored a fault in the error memory. The likely cause was identified as a defective cable or plug connection. After consulting with others who had similar issues, the problem was confirmed to be a faulty connector, which was resolved at a workshop.

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4 comment(s)

clara_zimmermann1

Yep, had a similar issue with my Jumpy. The massage seat just quit. Did you check the fuses?

magdalenabaumann7 (community.author)

Thanks for the quick reply! I did check the fuses, and they seem fine. Was your issue definitely the same, with an error code stored too? Any idea what the fix was?

clara_zimmermann1

Yeah, same symptoms, error code and all. I didn't dig too deep myself, just took it to a workshop. They sorted it out pretty quick.

magdalenabaumann7 (community.author)

Thanks. I took it to the workshop, and you were spot on. Turns out it was a faulty connector. Repair cost me 95€. Appreciate the help!

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CITROEN

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JUMPY