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marahofmann1

Kangoo door lock failure

I've got a 2015 Renault Kangoo (electric engine) with about 82k km. The doors won't lock or unlock anymore, either with the remote or the button inside. Is this a faulty door contact signal? Has anyone else had this?

Summary of the thread

A 2015 Renault Kangoo with an electric engine is experiencing a failure in the door locking system, affecting both remote and internal controls. The issue is suspected to be related to a faulty door contact signal, wiring harness, or the module controlling the locks. Initial checks of the fuses showed no issues, suggesting a more central problem. It is recommended to consult a qualified automotive technician for further diagnosis and repair, as the issue may involve complex electrical components.

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4 comment(s)

johannaflame69

Interesting problem. I also have a Kangoo. I vaguely remember encountering something similar. It could very well be related to the door sensor or the wiring harness. Have you checked the fuses? That's the easiest first step.

marahofmann1 (community.author)

Thanks! Fuses were the first thing I checked, all seem fine. When you had a similar issue, was it all doors at once, or just one? Was the fix something you could do yourself, or did you need to take it to a shop?

johannaflame69

In my case, it was affecting all the doors simultaneously. Given that you've already checked the fuses and the problem persists across all doors, it strongly suggests a central issue, likely the module controlling the automatic locks or a significant break in the wiring harness. I'm afraid troubleshooting further would require specialized equipment. Based on my experience, I would advise consulting a qualified automotive technician. The most likely cause would be defective cable or plug connection of the component which might result in a 95€ fix, but I can't be certain.

marahofmann1 (community.author)

Thanks, I appreciate the insight! Sounds like it's beyond my abilities, so I'll book it in at the workshop.

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RENAULT

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KANGOO