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robinlion60

Kangoo Electric eCall Malfunction

My 2016 Renault Kangoo Electric (90478 km) has an emergency call system malfunction. The speedometer shows an error message and warning light, and the system's error memory has a persistent error. Could a defective cable or plug connection be the cause? Has anyone else faced this?

Summary of the thread

A 2016 Renault Kangoo Electric experienced an emergency call system malfunction, with a persistent error message and warning light on the speedometer. The issue was suspected to be caused by a defective cable or plug connection. After consulting with others, it was advised to check the fuses and consider a workshop visit due to the complexity of electrical issues. The problem was ultimately traced to a corroded connector, which was repaired at a workshop.

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4 comment(s)

maratiger50

That's a bummer with the eCall acting up. I've seen similar things across a couple of brands. Is the error message constant, or does it come and go? Have you tried checking the fuses related to the telematics control module?

robinlion60 (community.author)

The error message is constant, appearing immediately upon ignition. Are there specific fuses I should be prioritizing, or should I check all related fuses?

maratiger50

Constant error... hmm. While fuse checking is always good practice, a constant error usually points to something beyond a simple blown fuse. Given the symptoms, and the potential cause being wiring, I'd say a workshop visit is in order. Chasing electrical gremlins can be a real pain without the right tools. Best get it sorted properly, especially with safety systems involved.

robinlion60 (community.author)

I took the vehicle to a trusted workshop based on your advice. A corroded connector was the issue. The repair, including diagnostics and connector replacement, cost 95€. Thanks for pointing me in the right direction; your insights were invaluable.

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RENAULT

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KANGOO