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laraschroeder5

Kangoo Radio Reception Issue

Experiencing terrible radio reception with my 2014 Renault Kangoo (gasoline engine). The infotainment system gives an error, and the audio system barely works. Error memory points to the antenna. Anyone else had this?

Summary of the thread

A 2014 Renault Kangoo owner is experiencing poor radio reception and an infotainment system error, with diagnostics pointing to the antenna. Another Kangoo owner suggests checking the antenna ground connection, which had resolved a similar issue for them. The original owner takes the vehicle to a workshop, where it is confirmed that the antenna is defective, leading to a repair.

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4 comment(s)

evanacht8

I've had similar issues with my Kangoo. Poor FM signal, constant static... Drove me nuts! Did you check the antenna ground connection? That was the culprit for me.

laraschroeder5 (community.author)

Thanks! Where exactly is the antenna ground located? Is it easy to access myself, or should I get a professional to look at it?

evanacht8

I'm no expert. While it might be the ground, the antenna itself could be defective, or the signal amplifier could be busted. I'd suggest a workshop to be sure.

laraschroeder5 (community.author)

Okay, I appreciate the input. Took it to the workshop. Turns out the antenna was defective, as suspected. Repair cost me around 255€. Thanks again!

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RENAULT

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KANGOO