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franziskaschwarz20

Koleos massage seat failure

Has anyone had issues with the massage seat in their Renault Koleos? Mine is a 2018 diesel, with about 159k km on the clock, and the massage function has just stopped working! The switch does nothing. I even plugged it into a diagnostic tool and it's throwing up an error. Could it be just a loose wire or something? It's driving me nuts!

Summary of the thread

A 2018 Renault Koleos owner experienced a failure in the massage seat function, with the switch being unresponsive and a diagnostic tool showing an error. A possible cause suggested was a loose or faulty cable connection. After taking the car to a workshop, it was confirmed that the issue was indeed a defective connection, which was then repaired.

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4 comment(s)

emilydavis16

I had a similar issue with my Koleos. Was the error related to the seat motor? Check the cable and plug connections first. That's a common point of failure.

franziskaschwarz20 (community.author)

Thanks for the tip! You think it's just a bad connection? Is it easy to get to the plug to check it myself, or should I leave it to the pros?

emilydavis16

Yes, in my case it was indeed a defective cable or plug connection. While you could check it yourself, given the error code and the car's upholstery, I would recommend having a workshop take a look. Could save you some hassle.

franziskaschwarz20 (community.author)

Okay, makes sense. I appreciate the advice! Took it to the workshop, they confirmed it was a faulty connection just like you said, and fixed it for 95€. Thanks again!

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RENAULT

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KOLEOS