Kuga massage seat switch issue

My 2010 Ford Kuga diesel has a weird issue. The massage seat switch isn't working. I can't switch the massage function on, and the error memory has a code stored related to it. Anyone else had this? Could it be the switch itself? I checked the fuses and they seem fine.

4 comment(s)

A defective cable or plug connection could very well be the culprit. I encountered a similar predicament with my previous vehicle, a BMW 5 series. The lumbar support function ceased operation, also accompanied by an error code. Is there any indication of physical damage to the switch or surrounding trim?

No visible damage at all. Everything looks perfectly normal. I mean, it's a luxury car, so I expected more! Where was the issue with your BMW? Was it hard to get to?

In my BMW's case, the disruption was traceable to a faulty connector beneath the seat. Accessing it involved partial disassembly of the seat mechanism, a task best left to seasoned professionals. Therefore, in your Ford Kuga's circumstance, I would strongly advocate seeking counsel from a qualified workshop.

You were spot on, took it to a workshop and it was indeed a loose connector under the seat. Cost me 95€ to get it sorted. Appreciate the help!

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