peterstern20

Kuga Smartphone Connection Problem

I'm experiencing function restrictions with my 2021 Ford Kuga Hybrid (65800 km). Specifically, the smartphone cannot be connected. Error is stored in the error memory. Has anyone encountered similar electrical faults?

A 2021 Ford Kuga Hybrid owner experienced smartphone connection issues, with an error stored in the vehicle's memory. The problem was identified as an incorrect pairing issue. A suggested solution was to visit a workshop for diagnosis, where a software adjustment resolved the issue.

Did this summary help you solve your problem?

4 comment(s)

Interesting. I have a Kuga Hybrid too, and I had an identical problem a while back. It was really annoying. First, have you tried completely deleting the phone from the car's system and re-pairing it? Sometimes that fixes it. Also, check if the software is current. What error code are you seeing?

Thanks for your reply. Yes, I've tried deleting and re-pairing multiple times. The software is current. I didn't write down the specific error code. Does the error code ring a bell?

Yeah, the error code sounds really familiar. I spent hours trying to fix it myself. Honestly, save yourself the headache and just take it to a workshop. They can diagnose it properly. It could be some weird software glitch or a module issue. My workshop mentioned something about incorrect pairing with the end device, so the error code could be that.

Thanks for the advice! I took it to the workshop, and you were right. It was due to an incorrect pairing issue, like you said. They fixed it with a software adjustment. Repair cost: 45€ Appreciate the help!

rmh_community_comment_box_header

community_crosslink_scanner_headline

community_crosslink_scanner_intro

community_crosslink_scanner_title

community_crosslink_scanner_price

community_crosslink_rmh_headline

community_crosslink_rmh_intro

community_crosslink_rmh_title

community_crosslink_rmh_subtitle

community_crosslink_rmh_brand

FORD

community_crosslink_rmh_model

KUGA