AKHahnRider
Lexus ES Radio Reception Problem
Summary of the thread
A 2017 Lexus ES hybrid was experiencing radio reception issues, with the infotainment system showing errors and audio cutting out, primarily affecting FM radio. The problem was suspected to be related to the antenna. After consulting a technician, it was confirmed that the antenna was defective and needed replacement. Once replaced, the radio reception issues were resolved.
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4 comment(s)
AKHahnRider (community.author)
The issue is mainly with FM. Bluetooth and USB work fine. The static does get worse in certain areas, especially with lots of buildings.
juliusberger3
Okay, FM only and location-dependent static points towards the antenna or its booster. Given the error code and symptoms, it's likely the antenna itself is failing. A workshop visit is advisable to confirm and replace it.
AKHahnRider (community.author)
I took it to a technician, and they confirmed it was a defective antenna. The repair was 255€. The radio reception is now working. Thanks for the help!
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LEXUS
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ES
juliusberger3
Sounds like a common issue. Is it just FM, or do you have problems with other audio sources too? Does the static get worse in certain locations?