marycrystal6
Mach-E Smartphone Connection Issue
Summary of the thread
A 2020 Ford Mustang Mach-E is experiencing smartphone connection issues, with an error code indicating a pairing problem. The suspected cause is an incorrect pairing, possibly related to the Bluetooth module. Suggested solutions include rechecking the Bluetooth module and pairing procedure, with a recommendation to visit a shop for a potential software fix or re-pairing.
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4 comment(s)
marycrystal6 (community.author)
The error code doesn't specify the Bluetooth module exactly, just that there's a pairing issue. Did yours eventually stop working completely, or was it intermittent?
antonsturm37
Yeah, mine was intermittent at first, then it crapped out completely. Honestly, I tried everything I could find online, but nothing worked. I ended up taking it to the shop, and they sorted it out pretty quick. Might be worth a shot.
marycrystal6 (community.author)
Thanks for the advice! I'll check the Bluetooth module and pairing procedure again, but it sounds like a trip to the shop is in order. They quoted me about 45€ to fix it, so hopefully it's a simple re-pairing or software fix. I appreciate the help!
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FORD
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MUSTANG
antonsturm37
Dude, I had something similar happen in my Mustang. I couldn't get my phone to connect either, and the infotainment system was acting wonky. Did the error code point to anything specific? Mine was throwing a fit about some Bluetooth module.