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linawolf3

Mercedes Citan Fault Memory Lock Issue

My 2017 Mercedes Citan, gasoline engine, has an error. The computer system says 'Fault memory lock active'. It seems undervoltage related. Any ideas?

4 comment(s)

UweWeberFan

I have a Citan and recall something similar. The active memory lock was likely triggered by a voltage drop during startup. The computer flagged it as a potential issue. Have you checked your battery or had starting issues?

linawolf3 (Author)

Battery seems fine, starts without a problem. Was it the same 'Fault memory lock active' message? Any idea on the repair cost?

UweWeberFan

Yes, same message and starting was fine for me too. I'd advise getting it checked by a professional. The auto repair shop traced it to a minor issue in the power distribution module. They reset the computer and cleared the memory lock. Better safe than sorry.

linawolf3 (Author)

Took it to a workshop. They found undervoltage and reset the computer. Cost me 240€. Thanks!

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