IngoRacer
Mercedes Citan problems again and again the starter does not work
(Translated from German)
Summary of the thread
A 2019 Mercedes Citan Diesel is experiencing issues such as longer cold start times, failure to start, strange engine noises, weak battery, flickering lights, and a warning light indicating "engine start possibly not possible." These symptoms suggest potential problems with the vehicle's electrical system, possibly involving the battery or voltage regulator. It is recommended to have the fault memory read out to identify the exact issue and consult a garage for potential repairs, which might be covered as a goodwill gesture if it's a known problem.
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4 comment(s)
IngoRacer (community.author)
Hi, thanks for sharing your experience! My car has a mileage of 186543 km and was recently serviced. The warning "Engine start possibly not possible" lights up in the cockpit. I haven't had the fault memory read out yet, so I'll probably do that next. Maybe it really is the vehicle electrics. Best regards!
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GerdMey
Hey, okay, thanks for the additional info. The mileage on my car was a bit lower, but the problem seems to be pretty similar. The warning message "Engine may not start" often indicates problems with the battery or vehicle electrics. As it was almost the same for me, I can definitely recommend that you have the fault memory read out as soon as possible. This often clarifies exactly where the problem lies. In my case, it was actually an electrical problem, specifically the voltage regulator, which was causing the battery not to charge properly and thus causing all the symptoms. So have the fault memory read out and then talk directly to your trusted garage. Maybe you'll be lucky and it will be repaired as a gesture of goodwill, like mine. Keep me posted on what comes out! Best regards!
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IngoRacer (community.author)
I will definitely have the fault memory read out and then go straight to the workshop to clarify this. Thanks again for the helpful advice. I hope that it will also be a goodwill gesture for me. I'll report back when I know more. Best regards!
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MERCEDES
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CITAN
GerdMey
Hi, I had a similar problem with my 2017 Mercedes Vito Diesel. I have some experience with cars and also had to go to the garage. The symptoms were very similar: longer cold start time, strange engine noises, weak battery and flickering lights. My garage determined that the fault was the result of a secondary fault in the vehicle's electrical system. Fortunately, it didn't cost me anything as it was a known problem and was repaired as a gesture of goodwill. To be able to help you better, it would be great if you could provide some more information: What error messages does your car display exactly? Have you already had the fault memory read out? Best regards!
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