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peterlang1

Mercedes GT Roadster Hybrid steering column issue

My 2019 Mercedes GT Roadster Hybrid's electric steering column adjustment isn't working. The error is logged, and the column won't move electrically. I suspect a bad cable or plug. I was quoted 95€ for the repair. What do you think?

Summary of the thread

The 2019 Mercedes GT Roadster Hybrid has an issue with the electric steering column adjustment not functioning, likely due to an electrical problem such as a bad cable or plug. The initial suspicion of a loose connector was confirmed, and the repair cost was quoted at 95€. The problem was resolved by addressing the loose connector, validating the initial diagnosis and repair cost.

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4 comment(s)

erikneumann9

It sounds like you've done some solid preliminary diagnosis. The symptoms you describe strongly suggest an electrical issue, as you suspect. Think of it like a lamp that won't turn on. You've checked the bulb (error code), and now you're looking at the wiring (cable/plug). Is there any mechanical fault you can observe or feel when trying to adjust the steering? Could you hear any unusual noises, like a motor struggling, before the adjustment stopped working entirely?

peterlang1 (community.author)

No unusual noises or mechanical fault that I could detect. It just stopped working. I'm wondering if there's a common failure point in the electronic steering system specific to this model.

erikneumann9

Thanks for the additional details. While there may be common failure points, diagnosing electronic steering issues remotely is difficult and potentially misleading. Given the symptoms and your initial diagnosis, and that you've not identified a mechanical fault, the 95€ quote seems reasonable for further investigation. I'd suggest taking it to a workshop for them to check the cable and plug connection.

peterlang1 (community.author)

I appreciate the input. It turns out it was a loose connector as suspected. 95€ well spent. Thanks.

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MERCEDES

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GTROADSTER