melissawagner49
Mini Cooper Hands Free Microphone Issues
Summary of the thread
A 2013 Mini Cooper Diesel owner is experiencing issues with their hands-free microphone, rendering telephony impossible and causing an error. The problem is suspected to be with the infotainment system. A similar issue was resolved by taking the car to a workshop, suggesting that professional repair might be necessary to restore functionality.
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4 comment(s)
melissawagner49 (community.author)
Thanks, I've checked the volume but no luck. The voice recognition is completely dead too. Was it the same for you?
alfred_lehmann1
Yes, exactly the same. Voice recognition gone, no telephony possible. I would suggest taking it to a workshop. It sounds like the same issue I had.
melissawagner49 (community.author)
Thanks for confirming my suspicions. It seems like it is the infotainment system as feared. I'll bite the bullet and get it sorted at the workshop. Cost me 815€ but at least I can make calls again! Ambient noise was driving me nuts!
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MINI
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COOPER
alfred_lehmann1
I had a similar problem with my Mini Cooper. Telephony was not possible. Have you checked the volume control while in a call? Maybe it's muted somehow.