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walterflame1

Multifunction Steering Wheel Unresponsive

My 2019 SLC diesel with 67529 km has an electrical fault The multifunction steering wheel is unresponsive Diagnostics show an error related to the steering wheel controls I suspect a defective cable connection Has anyone else seen this I'm trying to understand the potential repair cost The workshop quoted 95€ but is it a sensor or connectivity problem

Summary of the thread

The multifunction steering wheel of a 2019 SLC diesel was unresponsive, with diagnostics indicating an error related to the steering wheel controls. The issue was suspected to be a defective cable connection, possibly involving the clock spring, a rotary connector in the steering column. After consulting with others and considering potential causes, it was confirmed that the problem was indeed a damaged wire within the steering wheel, which was resolved at a workshop for 95€.

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4 comment(s)

tommueller1

That's tricky I had a similar problem with my old Vauxhall Astra, though not the same The horn and radio controls stopped working It was a broken clock spring, some sort of rotary connector in the steering column Maybe your Mercedes has something similar I'm not sure of the repair cost, but yours will be more expensive It could be a simple fix

walterflame1 (community.author)

Interesting The clock spring is a good shout Was the error code specific to the steering wheel controls on your Astra, or was it more generic I'm trying to narrow down the possibilities before I commit to the repair I was hoping to avoid a complex diagnostic procedure

tommueller1

The error code on my Astra was vague, something about a short circuit I tried to fix it myself, but I made it worse I should've taken it to the workshop Sounds like you're on the right track with the cable connection theory Maybe a loose connector It's best to have a professional look, especially with the airbags

walterflame1 (community.author)

For anyone following along, the clock spring was the problem I took it to the workshop, and it was a damaged wire within the steering wheel 95€ later, the multifunction steering wheel is back in action Thanks for the insight It helped me approach the mechanic with a better understanding

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MERCEDES

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SLC