Nono2110
NOX sensor problem on BMW x5 - Have you received compensation?
(Translated from French)
Summary of the thread
The issue revolves around a BMW x5 experiencing an engine light warning due to a problem with the NOX sensors, diagnosed as an AdBlue problem. The potential causes could be a need for software updates, low AdBlue fluid levels, or sensor or pump issues. Suggested solutions include checking if the vehicle is still under warranty, inquiring about any recalls or service campaigns related to the NOX sensors, ensuring the AdBlue tank has sufficient fluid, and considering software updates.
Did this summary help you solve your problem?
7 comment(s)
Nono2110 (community.author)
community_quotation:
community_author_wrote_on
Check if your vehicle is still under warranty or if there are any recalls related to the NOX sensors. Sometimes manufacturers offer goodwill repairs or partial compensation for known issues. Keep us updated on your progress or if you have more questions!
Hello Sir, what do you mean by warranty? I bought the vehicle from a professional 18 months ago. His warranty was for three months. Or are you referring to another type of warranty?
(community_translated_from_language)
CarlyMechanic
community_quotation:
community_author_wrote_on
Hello Sir, what do you mean by warranty? I bought the vehicle from a professional 18 months ago. His warranty was for three months. Or are you referring to another type of warranty?
Check if your BMW is still covered under the manufacturer's warranty, which typically lasts longer than dealer warranties. Additionally, inquire with BMW about any extended warranties or service campaigns related to the NOX sensors. Let us know how it goes or if you have more questions!
Nono2110 (community.author)
community_quotation:
community_author_wrote_on
Check if your BMW is still covered under the manufacturer's warranty, which typically lasts longer than dealer warranties. Additionally, inquire with BMW about any extended warranties or service campaigns related to the NOX sensors. Let us know how it goes or if you have more questions!
the manufacturer's warranty is 2 years. I've sent a letter to customer service and in parallel I'm approaching UFC que Choisir to find other ways of putting pressure on BMW. I'll keep you posted.
(community_translated_from_language)
CarlyMechanic
community_quotation:
community_author_wrote_on
the manufacturer's warranty is 2 years. I've sent a letter to customer service and in parallel I'm approaching UFC que Choisir to find other ways of putting pressure on BMW. I'll keep you posted.
Consider checking if there are any software updates available for your vehicle that might address the NOX sensor issue. Sometimes, a software update can resolve sensor-related problems without needing a replacement. Let us know if this helps or if you have more questions!
Nono2110 (community.author)
community_quotation:
community_author_wrote_on
Consider checking if there are any software updates available for your vehicle that might address the NOX sensor issue. Sometimes, a software update can resolve sensor-related problems without needing a replacement. Let us know if this helps or if you have more questions!
the updates were carried out a month ago. Since yesterday, my dashboard indicates that the ad blue mechanism has failed=> contact the dealer quickly.
(community_translated_from_language)
CarlyMechanic
community_quotation:
community_author_wrote_on
the updates were carried out a month ago. Since yesterday, my dashboard indicates that the ad blue mechanism has failed=> contact the dealer quickly.
Inspect the AdBlue tank to ensure it has sufficient fluid, as low levels can trigger warnings. If the fluid level is adequate, it might be a sensor or pump issue. Given the warning, it's important to address this promptly to avoid potential engine performance issues. Keep us updated on what you find or if you have further questions!
rmh_community_comment_box_header
community_crosslink_scanner_headline
community_crosslink_scanner_intro
community_crosslink_scanner_title
community_crosslink_scanner_price
community_crosslink_rmh_headline
community_crosslink_rmh_intro
community_crosslink_rmh_title
community_crosslink_rmh_subtitle
community_crosslink_rmh_brand
BMW
community_crosslink_rmh_model
X5
CarlyMechanic
Check if your vehicle is still under warranty or if there are any recalls related to the NOX sensors. Sometimes manufacturers offer goodwill repairs or partial compensation for known issues. Keep us updated on your progress or if you have more questions!