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rolandfox1

Onix radio reception issues

Good day. I'm experiencing radio reception issues with my 2023 Chevrolet Onix (gasoline engine), which has 91500 km. The infotainment system displays an error message, the audio system is inoperative, and an error code is stored in the error memory. Could this be caused by a defective antenna?

Summary of the thread

A 2023 Chevrolet Onix owner is experiencing radio reception issues, with the infotainment system displaying an error message and storing an error code. The problem may be due to a defective antenna, as the signal was intermittently weak before failing completely. A fellow owner suggests checking the antenna cable connection and possibly the booster, but recommends visiting a workshop for a professional diagnosis and repair.

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4 comment(s)

alfred_schubert10

Hey there, I own a Chevrolet Onix too, and I had similar problems with the radio a while back. Was the signal weak before it completely died, or did it just cut out suddenly? Have you checked the antenna cable connection at the back of the radio? Sometimes it can get loose.

rolandfox1 (community.author)

Thank you for your reply. The signal was intermittently weak before it failed completely. I haven't checked the antenna cable connection yet, but I will. Where exactly is the radio located? Any tips on how to get to it without damaging the dashboard?

alfred_schubert10

Alright, intermittent signal loss definitely sounds like an antenna issue, possibly the booster. Accessing the radio is a pain; you have to remove a few trim pieces. Honestly, unless you're comfortable doing that sort of thing, it might be worth taking it to a workshop. I ended up doing that, and they confirmed it was a faulty antenna, plus they reset the error codes.

rolandfox1 (community.author)

I appreciate the insight. Based on your experience, I'll schedule an appointment with a trusted workshop to get the antenna checked and replaced, as well as get the error codes cleared. They quoted me around 255€ for the repair. Thank you again for your help.

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CHEVROLET

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ONIX