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ChrisWheels

Pilot emergency call system malfunction

Hey, I'm having a weird issue with my 2014 Honda Pilot with a gasoline engine. The emergency call system seems to be malfunctioning. I'm getting an error stored, plus an error message and warning light popping up. Anyone else experienced this? I suspect it might be a bad connection somewhere.

Summary of the thread

A 2014 Honda Pilot owner experienced a malfunction in the emergency call system, indicated by an error message and warning light. The suspected cause was a bad connection. Another person suggested checking the SOS signal module's cable and plug connections, which turned out to be the issue. The problem was resolved at a workshop by fixing a defective plug connection.

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4 comment(s)

luisa_kaiser1

I had a similar issue with my Pilot. Have you checked the SOS signal module's cable and plug connections? That's what caused my warning lights. Do you have any diagnostic codes? Knowing those could help narrow down the problem.

ChrisWheels (community.author)

Thanks for the tip! I haven't checked the SOS module connections yet, but I will now. As for the diagnostic codes, where can I find them? Is it something I can read myself, or do I need special equipment?

luisa_kaiser1

You'll need an OBD2 scanner to read the diagnostic codes. You can buy one or some auto parts stores will scan it for you for free. If it's the same as mine was, a defective cable or plug connection is the most likely cause. Honestly, for something related to the SOS system, I'd suggest taking it to a workshop to be on the safe side.

ChrisWheels (community.author)

Thanks a lot for your help! I took it to the workshop, and you were spot on – it was indeed a defective plug connection! Cost me 95€ to fix, but at least it's sorted now. Really appreciate the advice!

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HONDA

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PILOT